Privacy Policy

At NORVETAQ, we respect your privacy and are committed to protecting the personal information you provide when visiting our website, placing an order, or contacting our customer service team.

This Privacy Policy explains how NORVETAQ collects, uses, and protects information during your interaction with our online store.

NORVETAQ is operated by:

Ganzhou Qidong Trading Co., Ltd.


Information We Collect

When you visit our website or make a purchase, we may collect information necessary to provide our services and complete transactions.

This information may include:

  • Name
  • Contact information
  • Shipping information
  • Billing information
  • Order details
  • Information provided when contacting customer support

We only collect information that is relevant to providing our products, processing orders, and improving customer service.


How We Use Your Information

The information collected may be used for purposes including:

Processing Orders

We use necessary information to:

  • Confirm purchases
  • Process payments
  • Arrange order fulfillment
  • Provide order updates

Customer Support

We may use your contact information to respond to:

  • Product questions
  • Order inquiries
  • Return requests
  • Refund requests
  • Other customer service matters

Improving Shopping Experience

We may use information to better understand customer needs and improve website functionality, product presentation, and service quality.


Payment Information

Payment information is processed through secure payment processing services.

NORVETAQ does not directly store complete payment card information.

Payment providers handle payment transactions according to their own security practices.


Information Protection

NORVETAQ takes reasonable steps to help protect customer information.

However, no online transmission or electronic storage method can be guaranteed to be completely secure.

Customers should also take reasonable precautions when protecting their account and personal information.


Sharing of Information

NORVETAQ does not sell personal customer information.

Information may only be shared when necessary to provide services, such as:

  • Processing payments
  • Completing deliveries
  • Providing customer support
  • Meeting applicable legal requirements

Your Privacy Choices

If you have questions regarding your personal information or privacy-related concerns, you may contact us.

Customer Service Email:

service@norvetaq.com

Customer Service Phone:

0755-23003547


Company Information

Brand Name:
NORVETAQ

Operating Entity:
Ganzhou Qidong Trading Co., Ltd.

Registered Address:

No. 2, Building 8, Fuxing Community, North Side of Ganzhou Bridge East Approach Road, Zhanggong District, Ganzhou City, Jiangxi Province, China