Terms of Purchase

These Terms of Purchase explain the conditions that apply when customers place orders through the NORVETAQ online store.

By completing a purchase on our website, you acknowledge that you have reviewed and accepted these terms, along with the applicable product information, shipping information, and return conditions.

NORVETAQ is operated by:

Ganzhou Qidong Trading Co., Ltd.


Ordering Process

Customers can place orders through the NORVETAQ website by selecting products, adding items to the shopping cart, entering required information, and completing payment.

Before submitting an order, customers should carefully review:

  • Selected products
  • Product quantity
  • Product options
  • Shipping information
  • Payment details

Customers are responsible for ensuring that all information provided during checkout is accurate.


Order Confirmation

After an order is successfully submitted, customers may receive an order confirmation containing relevant purchase details.

The order confirmation indicates that NORVETAQ has received the order information.

Order acceptance and processing may depend on:

  • Payment confirmation
  • Product availability
  • Accuracy of order information

Product Information

NORVETAQ makes reasonable efforts to provide accurate product descriptions, images, and details.

Customers should review product information before purchasing, including:

  • Product features
  • Product appearance
  • Product usage information
  • Available options

Due to differences in device displays, lighting conditions, and photography environments, product colors may appear slightly different from actual products.


Pricing and Payment

All prices displayed on the NORVETAQ website represent the current product prices available at the time of purchase.

Customers agree to provide accurate payment information when completing an order.

Payment transactions are processed through secure payment processing systems.

NORVETAQ does not directly control the policies or processing procedures of third-party payment providers.


Order Changes and Cancellation Requests

If you need to update information or request cancellation after placing an order, please contact NORVETAQ customer service as soon as possible.

Email:

service@norvetaq.com

Phone:

0755-23003547

Requests will be reviewed according to the current processing status of the order.

Once an order has entered fulfillment or shipping preparation, changes may not always be possible.


Shipping Information

Orders are prepared and shipped according to the information provided during checkout.

Customers are responsible for ensuring that:

  • Shipping addresses are accurate
  • Contact details are correct
  • Required order information is complete

Shipping information and estimated delivery details are provided according to available shipping options.


Returns and Refunds

Customers who wish to request a return or refund should review the NORVETAQ Return & Refund Policy.

Before returning any product, customers must contact customer service for instructions.

Unauthorized returns may not be processed.


Customer Responsibilities

Customers agree to:

  • Provide accurate information during checkout
  • Use purchased products according to their intended purpose
  • Review product information before purchase
  • Follow applicable product instructions

Company Information

Brand Name:
NORVETAQ

Registered Address:

No. 2, Building 8, Fuxing Community, North Side of Ganzhou Bridge East Approach Road, Zhanggong District, Ganzhou City, Jiangxi Province, China

Customer Service Email:

service@norvetaq.com

Customer Service Phone:

0755-23003547