Shipping Policy

At NORVETAQ, we aim to provide a clear and reliable shipping experience for our customers.

NORVETAQ is operated by:

Ganzhou Qidong Trading Co., Ltd.


Order Processing

After an order is placed successfully, our team will prepare the order for shipment.

Order processing includes:

  • Order confirmation
  • Payment verification
  • Product preparation
  • Packaging

Processing times may vary depending on order circumstances.


Shipping Information

Shipping times may vary depending on:

  • Delivery location
  • Shipping method selected
  • Carrier transportation conditions
  • Other circumstances affecting delivery

Estimated delivery information will be provided during the checkout process when available.


Tracking Information

After your order has been shipped, tracking information will be provided through the contact information submitted during checkout.

Tracking updates may require some time after shipment before becoming available.


Shipping Address Accuracy

Customers are responsible for providing accurate shipping information during checkout.

Please carefully review:

  • Recipient information
  • Shipping address
  • Contact details

If incorrect information is provided, please contact us as soon as possible.


Shipping Support

If you have questions about your shipment, please contact:

NORVETAQ Customer Service

Email:

service@norvetaq.com

Phone:

0755-23003547

Customer Service Hours:

(GMT+00:00) UTC

9:00 AM – 6:00 PM


Company Information

Brand Name:
NORVETAQ

Operating Entity:
Ganzhou Qidong Trading Co., Ltd.

Registered Address:

No. 2, Building 8, Fuxing Community, North Side of Ganzhou Bridge East Approach Road, Zhanggong District, Ganzhou City, Jiangxi Province, China